Your rights to the evidence

Each organisation named in the appointment as entitled to use the result: usually the customer, the cloud operator and any lender or insurer the parties have named. Rights are defined by the actual engagement terms.

Under the CANUS appointment, each named organisation can ask us to explain the evidence for its agreed use, without the payer's permission or first proving an error. We must respond, correct the record where needed, and identify unresolved questions or further work. The history is preserved.

The company paying for the programme cannot veto a named organisation's right to question our evidence.

These rights operate within the agreed scope and confidentiality arrangements, with the work they require funded in the appointment. They are not unlimited free investigations, disclosure of how CANUS checks, access to another customer's confidential data, or an entitlement to a favourable result.

A correction never edits the original result. It enters the Register as a linked record, connected to the result it corrects, so every named organisation can see the full history.